Shipping & Returns
Tyger Tyger is happy to offer our customers free shipping on orders over $100 before tax within Canada.
We also offer a FREE Pick-up option in Ottawa! On Wednesdays we drop off at Victoire. Please have your orders in by 9am that day to get them into the drop-off on time!
We ask our customers to please allow us 2-3 business days to process orders made online. Once an order has been shipped, an email confirmation will be sent with tracking information.
Shipping costs are based on your location and the weight of the items you purchase (but roughly around $10-$15 within Canada, $10-$20 international) and will be calculated at checkout
All items are shipped world-wide via Canada Post and are shipped Monday to Friday from Ottawa. Items shipped to Toronto take about a day, the rest of Canada take on average 3-8 business days for delivery. Orders headed to Nunavut, the Yukon, or the Northwest Territories take a little longer. International delivery times vary depending on location.
All rates are listed in Canadian Dollars. All duties and taxes incurred when items ship internationally are the responsibility of the customer. If you have any questions or concerns regarding duties and taxes, please contact your local customs office.
Every shipment we send out has a tracking number, if your shipment hasn't arrived, please let us know so we can help you find it!
We want you to be pleased with your purchase, so we will accept returns of unopened items within 30 days of the package being delivered to you. Send an email to email@example.com with your order number and a brief explanation for the return. Any cost of returning the item must be incurred by the customer.
In the event that a damaged product shows up at your doorstep, please take a picture and send it to us at firstname.lastname@example.org within one day of delivery so that we can take care of it asap!